Return & Refund Policy

At Lexion Automotive, we are committed to providing high-quality products.Please review our return and refund terms carefully before making a purchase..

14-Day Return Policy (Defective or Damaged Items Only)

Returns or exchanges are accepted within 14 days of delivery only if the product:

• Arrives defective

• Is damaged upon arrival

• Qualifies under our warranty

To initiate a return request, please contact us at [insert contact method] within 14 days of receiving your order. Include:

• Order number

• Description of the issue

• Photos or video evidence

❗ No Returns for Change of Mind

We do not accept returns or issue refunds for:

• Change of mind

• Buyer’s remorse

• Incorrect purchase by customer

• Compatibility issues not caused by product defect

• Installation errors

Please verify compatibility and product details before purchasing.

❗ Mandatory Return Requirement for Refund

A refund will only be issued after the product has been physically returned and inspected.

No refund will be processed without receiving the returned item.

Official Return Address (Refund Eligible Only If Sent Here)

All approved returns must be shipped to:

4217 W 3rd St. #B
Los Angeles, CA 90020
Dazen
213-384-8880

Refunds will only be processed for items returned to the address listed above.

Items sent to any other address will not qualify for a refund.

Condition of Returned Items

Returned products must:

• Be unused (except for defect testing)

• Be in original packaging

• Include all accessories and components

• Not show signs of installation damage or misuse

We reserve the right to reject returns that do not meet these conditions.

Inspection & Refund Processing

Once the returned product is received and inspected:

• If approved, refunds will be issued to the original payment method within 5–10 business days.

• If the product does not meet return conditions, the refund may be denied.

3-Year Limited Warranty

All Lexion Automotive products include a 3-year limited warranty covering manufacturing defects under normal use.

This warranty does NOT cover:

• Improper installation

• Physical damage

• Misuse or accidents

• Unauthorized modification

• Water damage

• Electrical damage caused by incorrect wiring

Warranty service requires proof of purchase.

Contact

For return authorization or warranty claims, contact: whatsapp +82-10-5789-3831